Faqs
FAQ
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rooms

When is Check-in and Check-out? - When is Check-in and Check-out?

Rooms will be available from 2:00 p.m. on the day of arrival and must be left by 11:00 a.m. on the day of departure.

Can I cancel my reservation? Are there any penalties? - Can I cancel my reservation? Are there any penalties?

One should verify the applied rate at the time of booking. In general, no penalty will be applied for cancellations made by 6:00p.m. (local time of the hotel) of the day prior to the scheduled date of arrival. The only exception: if the guest took advantage of a “non-refundable”, reduced rate, no cancellations or variations may be made to the reservation and the rate will still be applied.

Requests for cancellations must be made via email or fax, otherwise a penalty equal to the cost of the first night’s stay will be applied.

What if I need to leave before the reservation’s agreed upon departure date, is there a penalty? - What if I need to leave before the reservation’s agreed upon departure date, is there a penalty?

There is no penalty if a guest needs to leave the hotel earlier than the agreed upon departure date, as long as this need is communicated upon check-in. Otherwise, a penalty equal to the first night’s stay will be applied. Instead, if the guest has taken advantage of a “Not Refundable”, reduced rate, the entire amount due must be paid.

Is breakfast included in the price of the room? - Is breakfast included in the price of the room?

The price includes a buffet breakfast for guests.

Are online payments safe? - Are online payments safe?

All Credit Card information are sent via the Authentic Sites Thawte – TravelClick system.

THE TOURIST TAX

+ How much is the tourist tax? - How much is the tourist tax?

For those staying in a 4 star Hotel, the tourist tax is € 4.00 per night, per person.

+ Are there any exemptions? - Are there any exemptions?

  • Disabled persons and their assistants
  • People under the age of 18
  • Family members/Relatives/ or Persons accompanying someone hospitalized in the Province of Milan (the exemption is valid for the entire certified period of hospitalization).
  • Members of the State Police and/or its Headquarters, the Carabinier Police, the Army, Air force, Navy or other Armed Forces, who are in the city for service reasons.
  • Residents of the city of Milan
  • University students aged 26 and under, who are attending an Academy/University of the city of Milan
  • Volunteers for the Protezione Civile, or other volunteer groups staying in Milan for disaster reasons or other events recognized by the Municipal Administration.

+ Are there any discounts on the Tourist Tax? - Are there any discounts on the Tourist Tax?

There is a 50% discount on the Tourist Tax for visitors who stay in Milan from the 1st of August to the 31st of August.

+ What is the Tourist Tax? - What is the Tourist Tax?

Milan, like many other cities in Italy and around the world, introduced a Tourist Tax for tourists and visitors, starting from the 1st of September 2012.
The cost varies from €1.00 to €5.00 per night, depending on the type of hotel.
The amount must be indicated separately on the receipt of payment.

+ What is it for? - What is it for?

The proceeds will go to financing public arts and heritage restoration works, as well as improvements on tourist services.

AREA C

+ Is the Hotel located in area C? - Is the Hotel located in area C?

No, the Hotel Ariosto is not located in a limited traffic area, therefore, it is possible to reach us by private means of transport.

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No part of this site may be published, distributed, extracted, re-used or reproduced.

You can print any of the pages of this website or download for non commercial use.

The authorizations shall not authorize to incorporate some of the pages on this site any document or material, or otherwise make available, without the prior written consent of Hotel Ariosto.

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HOTEL ARIOSTO di Gesal Milano srl & C.
via Ariosto 22 – 20145 Milan, Italy
P.IVA 05073320961
Tel. +39 02.48.17.844
Fax +39 02.49.80.516

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